JPI: Communication

1.This job evaluation should ideally be coordinated by a member of the human resources team acquainted with the particular job within the company, assisted by other staff members selected from all interest groups inter alia, the person to whom the particular job reports, as well as other staff members with one or the other angle on the particular position, such as the previous or present incumbent, a subordinate who reports to the person in that job, a colleague who works in close collaboration with the person in the particular job, members of the affirmative action committee and the trade union who have one or the other angle on the job in question etc.

2. At least FIVE, preferably more committee members, should individually and independently complete the Job Profiling Inventory. Results must then be fed into the computer for evaluation and a final ranking. It is of the utmost importance that no discussions be allowed among JPI members. Each member completes his or her form independently and individually, without any prior consultation or discussions with any of the other members.

3. Use the JPI (Communication) for the selection of FOUR additional Communication competencies for a job that requires specialized ability in communication skills.

4. Follow the following instructions for the selection and ranking of the dimensions of the job by means of the JPI job evaluation procedure:

(a) First select from the total of THIRTEEN communication competencies in the JPI (2301=2313) the FOUR competencies that, to your mind, are the most important communication competencies for success in the particular job. On your separate answer sheet, circle either a 4 or a 5 next to the number that refers to each of these FOUR most important communication competencies you have selected, to indicate how important [5 = ESSENTIAL and 4 = IMPORTANT] you regard each one of these FOUR competencies. 

(b) Then go back to the remaining NINE competencies in the communication list. Select the FOUR next most important communication competencies for success in this job from the list. Next to each of these on your separate answer sheet, circle a 3, which indicates that these FOUR next most important communication competencies are both regarded USEFUL.


Pib Speex 2300: Specialised Dimension Communication

  • 2301 Excellence Orientation

Excellence Orientation refers to the potential or capacity to set and achieve high standards of excellence and ongoing improvement in excellence as the outcome of uncompromising determination and self-discipline.

  • 2302 Customer Orientation

Customer Orientation refers to the potential or capacity to focus on and achieve standards of service which comply with the highest expectations of clients.

  • 2303 Innovation

Innovation refers to the potential or capacity to be: (a) Open-minded to the ideas of others; (b) Willing and able to initiate change; (c) Modify or improve existing ideas; and (d) Willing to experiment in order to ensure ongoing growth and improvement.

  • 2304 Feedback

Feedback refers to the potential or capacity to provide positive, helpful and productive feedback to co-workers.

  • 2305 Presentation

Presentation refers to the potential or capacity to make presentations to internal and\or external parties that effectively convey information and/or intent.

  • 2306 Negotiation

Negotiation refers to the potential or capacity to use logical reasoning and/or appropriate images, other figures of speech and basic negotiation skills to convince others of one’s own ideas or to reach conclusions acceptable to all parties.

  • 2307 Liaison

Liaison refers to the potential or capacity to establish effective personal contacts and to act as the channel for contact with other parties.

  • 2308 Analytical Thinking

Analytical Thinking refers to the potential or capacity to collect, process, analyse and to integrate the pieces of the jigsaw into relevant, factual outcomes or conclusions.

  • 2309 Judgment

Judgment refers to the potential or capacity to evaluate and judge situations or alternative strategies, actions and outcomes against rational, logical assumptions.

  • 2310 organisational Alertness

organisational Alertness refers to the potential or capacity to appreciate and understand how one’s own job fits in with other jobs and the job structure of the company, the contents and importance of company policies and procedures and its contribution to the whole.

  • 2311 Nonverbal Perception

Nonverbal Perception refers to the potential or capacity to utilise one’s senses in monitoring and interpreting events and situations in the workplace.

  • 2312 Personal Development

Personal Development refers to the potential or capacity to learn and improve oneself mentally and/or physically.

  • 2313 Written Communication

Written Communication refers to the potential or capacity to convey information by means of written instructions in an accurate, concrete, clear, concise and understandable manner in order to maximise comprehension of the message.

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